Need a hand with Epocha? We’re happy to help. The fastest way to reach us is by email — most questions get a reply within a couple of days.
Contact us
Email irakli.ghachava@gmail.com with a short description of what’s happening. If it helps, include your username, your device and OS version, and a screenshot.
Common questions
Sign-in. Epocha needs an internet connection. If sign-in fails, check your network and try again; with Google Sign-In, make sure you pick the right Google account.
My progress. Your progress is saved to your account, not the device — sign in with the same method to find it again. Epocha is online-only, so gameplay needs a connection.
Daily challenge. You get one free attempt a day; the questions, lives and length scale with your streak, and there’s a 15-minute timer per attempt.
Region. The data region is chosen once at sign-up and can’t be changed later. If you picked the wrong one, delete the account and sign up again.
Languages. Epocha is available in English and Georgian; change the language in Settings.
Delete your account
You can delete your account and its data at any time, from the app or by email. See our Account & Data Deletion page for the steps.
Response time
We aim to reply to every message within two business days.